Frequently Asked Questions
Everything you need to know about shopping with Every Tail.
What are your shipping rates and delivery times?
We offer standard shipping on all orders, with free delivery on purchases over $50. Most orders are processed within 1-2 business days and typically arrive within 3-7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your package.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return most items in their original condition within 30 days of delivery for a full refund or exchange.
What payment methods do you accept?
Every Tail accepts all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you ship internationally?
Currently, we ship to customers within the United States and Canada. We are working diligently to expand our shipping capabilities to more international destinations in the near future.
How can I contact customer support?
Our dedicated support team is here to help! You can reach us via the contact form on our website, through our live chat feature, or by emailing support@everytail.com.